Winlandia Privacy Policy

At Winlandia, we take your privacy seriously and are fully committed to protecting the personal data you share with us when you play at Winlandia Casino. This Privacy Policy explains how we collect, use, store and protect your information across winlandia.co.uk and winlandia.com. Winlandia is operated by Skill on Net Ltd, registered in Malta under Reg. No. C50024, with registered office at Office 1/5297 Level G, Quantum House, 75 Abate Rigord Street, Ta'Xbiex XBX 1120, Malta. Processing agent services for deposits and withdrawals on the UK site are supplied by Skill On Net Limited, registered in England under Reg. No. 14264775. Winlandia is a product of Winlandia Marketing OU. By registering with us and completing the winlandia register process, you agree to the collection and use of your data as described below.

Information We Collect

When you complete winlandia login or create a new account, we collect personal information necessary to verify your identity, process your deposits and withdrawals, and provide you with a safe gaming environment. We collect the following categories of information:

• We gather registration details including your name, date of birth, address, email and phone number
• We collect identification documents required to verify your identity under our licensing obligations
• We record payment information when you make a winlandia deposit or request a winlandia withdrawal
• We track your gaming activity, including wagers placed on our slots, live casino and table games, to improve our services
• We log technical data such as IP address, device type and browser information when you access Winlandia casino via desktop or the Winlandia app
• We store communication records when you contact our customer support team via live chat or email

Information Collected Through Cookies

We use cookies and similar technologies to remember your preferences, keep you logged in, and analyse how you use our online casino. Cookies also help us personalise offers, including your winlandia bonus eligibility and any winlandia promo code you may apply during registration or deposit. You can manage cookie settings through your browser at any time.

How We Use Your Data

We use the information we collect to operate Winlandia casino responsibly and in compliance with our licensing requirements. Specifically, we use your data to:

• Verify your identity and age before allowing you to play
• Process deposits, withdrawals and manage your account balance
• Administer bonuses such as the winlandia welcome bonus, winlandia free spins and any winlandia no deposit bonus offers you qualify for
• Communicate important account information, including changes to your winlandia bonus terms or withdrawal status
• Detect and prevent fraud, money laundering and underage gambling
• Comply with our obligations under UK and Maltese gambling regulations
• Assess your VIP Club eligibility and monitor account activity as part of our loyalty program

We do not sell your personal data to third parties. We may share your information with payment processors, regulatory bodies, fraud prevention agencies and our licensed service providers strictly for the purposes described in this policy.

Legal Basis for Processing

Our processing of your personal data is grounded in the following legal bases: fulfilling our contract with you when you register and play at Winlandia Casino, complying with our legal obligations under the UK Gambling Commission licence account number 39326 and the Malta Gaming Authority licence MGA/CRP/171/2009/01, and pursuing our legitimate interests in preventing fraud and improving our services. Where required, we obtain your consent, particularly for marketing communications and non-essential cookies.

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterwards as required by applicable gambling regulations, anti-money laundering laws and tax obligations. Financial records related to your winlandia deposit and withdrawal history are typically retained for a minimum of five years following account closure, in line with regulatory requirements applicable to Winlandia casino online operations.

Your Rights

Under applicable data protection legislation, including UK GDPR, you have the following rights regarding your personal data:

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete data
• You have the right to request erasure of your data, subject to our legal retention obligations
• You have the right to object to or restrict certain processing activities
• You have the right to withdraw consent for marketing communications at any time
• You have the right to data portability where technically feasible

To exercise any of these rights, you can contact our data protection team at dpo@winlandia.co.uk. We aim to respond to all requests within the timeframes required by law.

Security of Your Data

We employ industry-standard security measures, including encryption and secure servers, to protect your personal and financial information whenever you access Winlandia casino, whether through our desktop platform or the winlandia app download. Our systems undergo regular security assessments, and our random number generators are certified by iTech Labs, while eCOGRA acts as our alternative dispute resolution provider.

Payment Data Protection

When you make a winlandia deposit or request a winlandia withdrawal using methods such as Visa, Mastercard, PayPal, Apple Pay, Trustly or Neteller, we ensure that payment data is processed securely through our regulated payment partners. We do not store full card details on our own servers.

International Data Transfers

As Winlandia operates across the United Kingdom and international markets with a Nordic focus, your data may be transferred and processed in jurisdictions outside your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place consistent with UK and EU data protection standards.

Restricted Jurisdictions

Access to Winlandia casino online is restricted based on your location. Our UK site accepts only players from Great Britain, while our international site excludes residents of a number of jurisdictions, including the United States, Germany (Schleswig-Holstein), France, Spain, Italy, the Netherlands, Poland and several others, in accordance with our licensing conditions. If you access our services from a restricted territory, we reserve the right to close your account and withhold any associated funds.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of Winlandia casino after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please contact us at support@winlandia.com for general enquiries or dpo@winlandia.co.uk for data protection matters. Our support team is available 24/7 via live chat to assist with account, deposit, withdrawal or bonus-related questions.